Free Worldwide Shipping 
Note: There are 32 models in total, so please choose carefully. If you are not sure which one you need, please contact us.
1. All models can read 2 disks ( 1 IDE(2.5/3.5inch) + 1 SATA(2.5/3.5inch) )at the same time.
2. SATA support 8 TB max, IDE support 1 TB max.
3. Operating System: Compatible with Windows XP / Vista / 7/8 / 8.1 / 10 /11 (32/64 Bit), Mac OS 10.10 or later. Please format the disk according to your operating system (Linux and Mac OS are compatible with FAT32 and exFAT, Windows is compatible with FAT32, exFAT and NTFS).
4. It can work with USB C port Smartphone / Pad / Laptop by OTG adapter. Can be used as an external storage device for other smart devices.Such as PS4/5.But be aware of the maximum readable capacity of smart devices.
5. Please connect all devices before turning on the power. Need to connect the computer’s main USB port (directly connected to the motherboard USB port) other interfaces may lead to unrecognized or unstable transmission.
**Correct connection steps:**
1. Make sure the hard drive dock’s power switch is off.
2. Plug the power cord into the dock’s DC port.
3. Insert the power plug into the socket.
4. Connect the dock to your computer using a USB cable.
5. Insert the hard drive.
6. Turn on the switch.
**Note:** Do not plug the power cord into the socket before connecting it to the dock, as this may cause sparks.
Item Specifics
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of LinkinNetwork.com (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://linkinnetwork.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
